Case studies

Projects that create value

From automating a single process to a full application, here are the types of projects we design and deliver. Every mission starts from a concrete business goal.

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Project types

A few representative missions

Illustrative examples of what we deploy. Detailed client case studies will be published here soon.

Customer service

24/7 automated support

Goal — absorb a growing volume of requests without growing the team.

Solution — AI agent + ticketing, instant replies and escalation to humans for complex cases.

Result — shorter response time and a team refocused on value.

Operations

Administrative workflow

Goal — remove re-entry between tools and make data reliable.

Solution — no-code automation connecting CRM, billing and e-signature.

Result — manual hours saved every week, zero double entry.

Mobile

iOS & Android app

Goal — deliver a service straight to users' pockets.

Solution — cross-platform app with embedded AI, published on both stores.

Result — an owned, measurable and scalable channel.

Platform

Custom SaaS portal

Goal — centralise a business tool scattered across files.

Solution — scalable web app with client spaces, dashboards and automations.

Result — a lasting digital asset, ready to scale.

HR

Augmented recruitment

Goal — handle a flow of applications without spending hours on it.

Solution — an AI agent that screens CVs, extracts the essentials and schedules interviews.

Result — faster shortlisting and a better candidate experience.

Insurance broker

Claims handling

Goal — streamline the reception and tracking of claims.

Solution — automatic reception, recording and routing, with end-to-end tracking.

Result — faster processing and no lost files.

“Every project starts from a concrete business goal — and is judged by its results, not its technology.”

— The KISSAI approach

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